Recruitment process for this position and onboarding trainings are conducted online.
Is a global leader in consulting, technology services and digital transformation. Their scope is wide. One of their units is Business Services created by extraordinary people who provide solutions to their international clients in areas such as HR, Finance & Accounting, Supply Chain or Business Transformation.
- Technical / electric background
- Dutch language at B2/C1 level
- English language at B2/C1 level
- Excellent customer service skills
- Good knowledge of MS office package and/or CAD programs
- Resolve customer’s technical queries about solar systems installation and maintenance, PV Modules and PV Inverters
- Assist during the design phase of photovoltaic installations
- Responsible for providing customers with product related certificates
- Handle technical failures occurring on the installation, providing complete troubleshooting and documenting them within required time in the CRM system, flag open cases and close in timely manner
- Handle customers’ complaints, assigning them a partner, managing interactions
Personal and professional development:
- Development programs, external courses, education & certificates co-funding
- NEXT platform with free access to TED talks, Coursera materials, and virtual trainings: Excel, VBA, RPA, customer care and more.
- You can flexibly shape your career path thanks to a wide range of internal roles.
Our famous atmosphere:
- We don’t have rigid dress code, but what we do have are awesome communities and world -changing initiatives. There’s always someone happy to start a day with a cup of coffee with you – even virtually! We are a big company with unique atmosphere – we make friendships, share important moments, and… simply like each other.
A lot of benefits:
- Contract for an indefinite period from the beginning of your employment.
- Well-being package (private medical care, additional life insurance & StayWell helpline).
- Referral bonuses for recommending your friends
- Inspiro Audiobooks & MyBenefit
- Offices in great locations, car leasing program, carpooling options and bicycle parking.
- Free coffee, water, milk and tea.