• Technical / electric background
• Dutch language at B2/C1 level
• English language at B2/C1 level
• Excellent customer service skills
• Good knowledge of MS office package and/or CAD programs

• Resolve customer’s technical queries about solar systems installation and maintenance, PV Modules and PV Inverters
• Assist during the design phase of photovoltaic installations
• Responsible for providing customers with product related certificates
• Handle technical failures occurring on the installation, providing complete troubleshooting and documenting them within required time in the CRM system, flag open cases and close in timely manner
• Handle customers’ complaints, assigning them a partner, managing interactions

Personal and professional development:

• Development programs, external courses, education & certificates co-funding
• NEXT platform with free access to TED talks, Coursera materials, and virtual trainings: Excel, VBA, RPA, customer care and more.
• You can flexibly shape your career path thanks to a wide range of internal roles.

Our famous atmosphere:

• We don’t have rigid dress code, but what we do have are awesome communities and world -changing initiatives. There’s always someone happy to start a day with a cup of coffee with you – even virtually! We are a big company with unique atmosphere – we make friendships, share important moments, and… simply like each other.

A lot of benefits:

• Contract for an indefinite period from the beginning of your employment.
• Well-being package (private medical care, additional life insurance & StayWell helpline).
• Referral bonuses for recommending your friends
• Inspiro Audiobooks & MyBenefit
• Offices in great locations, car leasing program, carpooling options and bicycle parking.
• Free coffee, water, milk and tea.