Technical Support Engineer GERMAN/HEBREW Speaker

Katowice - Poland
Apply Now

Technical Support Engineer GERMAN/HEBREW Speaker

Katowice - Poland
Apply Now

Job Description

Are you experienced in  automation control systems programming and implementation? Are you graduated of IT, automation or electronics. If you are fluent in Hebrew, German. Start exploring international business in Katowice right now!

Responsibilities

  • Support for customers and distributors in solving technical problems related to products (via telephone, chat, email)
  • Simulation and analysis of issues reported by users in the lab
  • Documenting technical solutions and best practices
  • Cooperation with technical teams and customer service
  • Continuous improvement in the area of products and technologies
  • Support for customers and distributors in solving technical problems related to products (via telephone, chat, email)
  • Simulation and analysis of issues reported by users in the lab
  • Documenting technical solutions and best practices
  • Cooperation with technical teams and customer service
  • Continuous improvement in the area of products and technologies.

Requirements

  • graduates of IT / Automation / Electronics
    or
  • 5 years of experience in automation control systems programming and implementation
  • Knowledge of industrial controllers
  • Knowledge of industrial communication protocols
  • Knowledge /experience in the computer networks configuration
  • Ability to use technical documentation
  • Very good written and spoken English
  • Very good written and spoken Hebrew
  • Very good written and spoken German
  • Ability to work effectively in stressful situations and under time pressure
  • Ability to set priorities;

 

Nice to have:

  • Cisco / Microsoft certificate will be an advantage
  • Very good written and spoken Polish or another European language
  • Technical education and/or experience in a similar position;
  • Customer service experience;
  • High interpersonal skills;

 

Benefits

  • Stable work in an international organization with a strong market position;
  • The possibility of professional development and access to the latest
  • Non-wage benefits;
  • The opportunity to participate in new, interesting projects;
  • Language classes
  • Optional home office
  • Other benefits (private medical care, assurance, sport/culture vouchers, etc.)

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Technical Support Engineer GERMAN/HEBREW Speaker