What do you need to start?

• Previous experience in O2C/Cash Application area
• Fluent command of French and intermediate knowledge of English
• Common use of Microsoft Office Software Applications in particular Excel
• Good Customer Service skills and client-focus attitude
• Ability to work under pressure with deadlines
• Strong interpersonal skills and proactive approach
• Good analytical skills and attention to details
• Valid work permit for Poland or EU ID

What duties will help you grow?

• Handling complex cash application transactions, deductions and customer account clearing activities – monitoring the overall process performance and accounts quality
• Tracking cash collection targets and advising on potential and significant deviation to escalate it properly
• Ensuring discounts and disputed items are dealt with in a timely manner in accordance with process  
• Escalating any issue with the bank statement which may affect to the collection process: missing files, interface error messages, etc. 
• Acting as a key contact point for the company clients to resolve queries or issues and handling trouble shooting activities.

What have we prepared for you?

Personal and professional development:

• Development programs, external courses, education & certificates co-funding
• NEXT platform with free access to Pluralsight, TED talks, Coursera materials, and virtual trainings: Excel, VBA, RPA, customer care and more.

Our legendary atmosphere:

• We don’t have a rigid dress code, but what we do have are awesome communities and world – changing initiatives like Grant Program. We are a big company with unique atmosphere – we make friendships, share important moments, and… simply like each other!

A lot of benefits:

• Private medical care, which can be extended by a package of dental services purchased on preferential terms.
• Private life insurance which can be extended by oncology package purchased on preferential terms.
• Referral bonuses for recommending your friends.
• Access to Inspiro Audiobooks & Nais (cinema tickets, Multisport and more).
• Offices in great locations, car leasing program, carpooling options and bicycle parking.