Are you enthusiastic,  results driven individual with a positive attitude to customer service, if yes,  we want you to join our team and help provide our customers with a first class service on every interaction, whether a call/quote or general support?  With training provided, you too can be part of a team that prides themselves on the products and exceptional service they offer.

Responsibilities

• This is a fast-paced environment where you as a “people person” with a “flair to deliver for the customer” can take ownership of the call and truly make a difference.

Your customer service and ability to cross-sell,  up-sell and a passion for learning are key.  You can learn everything you need to be successful in the job.

Requirements

• Previous experience in a Contact Centre / Business Centre and/or sales environment
• Ability to  cross-sell and link sell and connect with the customer to promote opportunities
• Computer Savvy – good working knowledge of Microsoft packages and the ability to learn quickly
• Sound knowledge of the web and browsing to find results
• Proven ability to multi-task
• Ability to work under pressure, remain calm and diplomatic at all times
• Experience in using bespoke in-house systems, Salesforce and/or
• Orbit would be a bonus but not essential, the passion for learning new things is key!
• Being a native Estonian speaker

We Offer

• In addition to our competitive salary and sales incentive bonus, we offer additional benefits which will be outlined as we progress through the interview process.