What do you need to start?

• Language skills: English B2 and German C1
• Good knowledge of MS Excel
• Excellent verbal and written communication skills
• Ability to meet deadlines
• Customer service skills
• 1-2  years’ experience in Order Management/Processing will be a valuable asset
• Valid work permit for Poland or EU ID

What duties will help you grow?

• Responding calls and e-mails from Partners and End Customers according to SLA/KPI/applicable process
• Successfully managing order backlog in ERP system (Oracle) and managing leads/opportunities in the CRM system (Salesforce)
• Sending order-related documents to the Partners as specified in SLA/KPI
• Ensuring correct order pricing and securing necessary approvals for order management exceptions follow up with Partners about payments in a timely manner, controlling credit limit status
• Supporting Shipping/Logistics department for on time delivery by providing precise updates

What have we prepared for you?

Personal and professional development:
•    Development programs, external courses, education & certificates co-funding
•    NEXT platform with free access to Pluralsight, TED talks, Coursera materials, and virtual trainings: Excel, VBA, RPA, customer care and more.

Our legendary atmosphere:
•    We don’t have a rigid dress code, but what we do have are awesome communities and world – changing initiatives like Grant Program. We are a big company with unique atmosphere – we make friendships, share important moments, and… simply like each other! 

A lot of benefits:
•    Possibility to work in terms of Flexible Work Policy, which include work in a hybrid model, flexible working hours, equipment package and more. 
•    Private medical care, which can be extended by a package of dental services purchased on preferential terms. 
•    Private life insurance which can be extended by oncology package purchased on preferential terms.
•    Referral bonuses for recommending your friends.
•    Access to Inspiro Audiobooks & Nais (cinema tickets, Multisport and more). 
•    Offices in great locations, car leasing program, carpooling options and bicycle parking.