What do you need to start?

•    Strong delivery skill with experience in providing order management services
•    Good communication, negotiation and presentation skills
•    Ability to interact with client partners
•    Transition experience
•    Fluent English and Italian language skills both in the spoken and written form
•    Valid work permit for Poland or EU ID

What duties will help you grow?

•    Ensuring customers receive the correct service/product in a timely manner, solving problems that may arise during the fulfillment process
•    Managing backlog of assigned open sales orders, ensuring that orders flow through the order fulfillment cycle 
•    Resolving discrepancies and order issues across departments quickly to meet target lead times
•    Proactively identifying and implementing enhancements to support a positive customer experience
•    Providing training, mentoring and guidance in order management procedures and tasks to team members 

What have we prepared for you?

Personal and professional development:
•    Development programs, external courses, education & certificates co-funding
•    NEXT platform with free access to Pluralsight, TED talks, Coursera materials, and virtual trainings: Excel, VBA, RPA, customer care and more.

Our legendary atmosphere:
•    We don’t have a rigid dress code, but what we do have are awesome communities and world – changing initiatives like Grant Program. We are a big company with unique atmosphere – we make friendships, share important moments, and… simply like each other! 

A lot of benefits:
•    Possibility to work in terms of Flexible Work Policy, which include work in a hybrid model, flexible working hours, equipment package and more. 
•    Private medical care, which can be extended by a package of dental services purchased on preferential terms. 
•    Private life insurance which can be extended by oncology package purchased on preferential terms.
•    Referral bonuses for recommending your friends.
•    Access to Inspiro Audiobooks & Nais (cinema tickets, Multisport and more). 
•    Offices in great locations, car leasing program, carpooling options and bicycle parking.