The recruitment process for this position and onboarding training is conducted online.
What do you need to start?
• Strong delivery skill with experience in providing order management services
• Good communication, negotiation and presentation skills
• Ability to interact with client partners
• Transition experience
• Fluent English and Italian language skills both in the spoken and written form
• Valid work permit for Poland or EU ID
What duties will help you grow?
• Ensuring customers receive the correct service/product in a timely manner, solving problems that may arise during the fulfillment process
• Managing backlog of assigned open sales orders, ensuring that orders flow through the order fulfillment cycle
• Resolving discrepancies and order issues across departments quickly to meet target lead times
• Proactively identifying and implementing enhancements to support a positive customer experience
• Providing training, mentoring and guidance in order management procedures and tasks to team members
What have we prepared for you?
Personal and professional development:
• Development programs, external courses, education & certificates co-funding
• NEXT platform with free access to Pluralsight, TED talks, Coursera materials, and virtual trainings: Excel, VBA, RPA, customer care and more.
Our legendary atmosphere:
• We don’t have a rigid dress code, but what we do have are awesome communities and world – changing initiatives like Grant Program. We are a big company with unique atmosphere – we make friendships, share important moments, and… simply like each other!
A lot of benefits:
• Possibility to work in terms of Flexible Work Policy, which include work in a hybrid model, flexible working hours, equipment package and more.
• Private medical care, which can be extended by a package of dental services purchased on preferential terms.
• Private life insurance which can be extended by oncology package purchased on preferential terms.
• Referral bonuses for recommending your friends.
• Access to Inspiro Audiobooks & Nais (cinema tickets, Multisport and more).
• Offices in great locations, car leasing program, carpooling options and bicycle parking.