Recruitment process for this position and onboarding trainings are conducted online

What do you need to start?

• Very good English and German language (both written and spoken)
• Experience in financial area (C2C/P2P/R2R) is a must
• Ability to take leadership in absence of Seniors/team leader
• Very Good analytical and problem solving skills, attention to detail and also very good Customer Service skills and client-focus attitude
• Valid work permit for Poland or EU ID

What duties will help you grow as an expert?

• Deliver high quality, professional proactive Service Client, within agreed SLA
• Resolve complex queries and handles sensitive individual cases across processes
• Actively work on solving issues in day-to-day work
• Share knowledge and best practices among the team
• Identify issues and use the agreed escalation route

What have we prepared for you?

Personal and professional development:

• Development programs, external courses, education & certificates co-funding
• NEXT platform with free access to Pluralsight, TED talks, Coursera materials, and virtual trainings: Excel, VBA, RPA, customer care and more.

Our legendary atmosphere:

• We don’t have a rigid dress code, but what we do have are awesome communities and world – changing initiatives like Grant Program. We are a big company with unique atmosphere – we make friendships, share important moments, and… simply like each other! 

A lot of benefits:

• Private medical care, which can be extended by a package of dental services purchased on preferential terms. 
• Private life insurance which can be extended by oncology package purchased on preferential terms.
• Referral bonuses for recommending your friends.
• Access to Inspiro Audiobooks & Nais (cinema tickets, Multisport and more). 
• Offices in great locations, car leasing program, carpooling options and bicycle parking.