Our client’s team of customer service is enthusiastic, results-driven individuals with a positive attitude towards helping provide our customers with a first-class service every time! With training provided, you too can be part of a team that prides itself on the products and exceptional service they offer.

This is a fast-paced environment where a people person wanting to deliver for the customer can take ownership of the call and make a difference.

Your customer service skills and ability to cross-sell, up-sell and passion for learning are all we need, and we will teach you the rest!

Responsibilities:

• May provide order tracking, backlog processing, returns, discrepancy resolution, customer credit problems, and/or other such support to sales team members and/or external customers.
• Identifies, investigates, and participates in opportunities to improve processes and procedures, including various key performance metrics.
• Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with consumer laws.
• Maintains and updates electronic and/or hard copy records as required.
• Other duties as assigned.

Requirements:

• With excellent knowledge of Danish C1 Level and English
• Knowledge of an additional EU language is a plus
• Must have computer, email, phone, communication, and problem-solving skills.
• Must be able to multi-task and work in a fast-paced environment.
• Work permit required for European Union or comparable

Benefits:

• Employment contract
• Multinational environment
• Sportscard and private medical care
• Office in a high-class building
• Professional initial and development training
• Dog-friendly environment
• Fresh fruits every day
• Bike parking