Join the fascinating and ever changing digital media world!
We are looking for customer service representatives for our newest client, a pioneer in the entertainment world.
• Support customers’ requests by phone, mail and social media
• Suggesting optimal solutions in accordance with internal procedures
• Working with special applications and CRM Tools
• Communication with customers, with very good empathy skill and high native vocabulary
• Communicative level of English both oral and written form
• Good computer skills and good knowledge of MS Office.
• Microsoft Office proficiency
• Professionalism and positive attitude
• Ability to set priorities and manage daily responsibilities effectively
• Team players with the ability to also work independently
• Experience in sales or customer service is a plus
• Competitive Salary
• Opportunity to work in a multi-cultural environment, daily use of foreign languages
• Extensive Training and development program on products, tools and processes
• Workplace based in Prague
• Meal vouchers, refreshment at the working place, fit-stop, fully payed language courses