Customer Service Representative Bosnian/Montenegrin/Macedonian/Serbian

Prague - Czech Republic
Apply Now

Customer Service Representative Bosnian/Montenegrin/Macedonian/Serbian

Prague - Czech Republic
Apply Now

Job Description

Are you the first one to give someone a hand when in need? Are you quick to identify a possible problem?

We are looking for customer service representatives for our newest client, a pioneer in the entertainment world.

Join the fascinating and ever-changing digital media world.

Responsibilities

You will ;

  • Support customers’ requests by phone, mail and social media,
  • Suggesting optimal solutions in accordance with internal procedures,
  • Working with special applications and CRM Tools,
  • Communication with customers, with very good empathy skill and high native vocabulary,

Requirements

You should ;

  • Have good computer skills and good knowledge of MS Office,
  • Have a communicative level of English both oral and written form,
  • Have Microsoft Office proficiency,
  • Have professionalism and positive attitude,
  • Have the ability to set priorities and manage daily responsibilities effectively,
  • Be a teammate with the ability to also work independently,
  • Be experience in sales or customer service is a plus.

We Offer

You will have;

  • Competitive salary,
  • Opportunity to work in a multi-cultural environment, daily use of foreign languages,
  • Extensive training and development program on products, tools, and processes,
  • Workplace-based in Prague,
  • Meal vouchers, refreshment at the working place, fit-stop, fully paid language courses.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.