Customer Service Representative ITALIAN Speaker

Gdańsk - Poland
Apply Now

Customer Service ITALIAN Speaker

Gdańsk - Poland
Apply Now
Requirements:
  • Good command of the Italian language, min. – B2 level (in speech and writing)
  • Communicative knowledge of Polish or English
  • Very good computer skills
  • Commitment to the duties performed
 
Responsibilities:
  • Providing information about the preparation of the order, the lack of goods in stock
  • Providing information on shipping, carrier problems or shipping delays
  • Receiving information in connection with the receipt of the shipment, incomplete delivery, defective product or its non-compliance with the order
  • Change and update contact details
  • Providing information on invoices, guarantees, order changes and withdrawals
  • Answering technical and delivery questions.

 

Benefits:

  • Guaranteed hourly rate + bonuses for quality
  • Flexible schedule (the possibility of adjusting the schedule to other obligations)
  • Professional initial training, fully preparing for the performance of duties
  • Substantive support of the leader at every stage of cooperation and coaching skills improvement
  • Participation in training that develops your career – 26 people have already been promoted this year!
  • Co-financing for a sports card