Inbound Customer Service Agent CZECH/ SLOVAK Speaker

Krakow - Poland Apply Now

Inbound Customer Service Agent CZECH/SLOVAK Speaker

Krakow - Poland Apply Now

Job Description

Do you have the spirit of a leader? Do people compliment you for being a wonderful communicator? If you speak Czech/ Slovak, join an international team in Krakow!

Responsibilities

We are recruiting an enthusiastic, results-driven individual to support an existing portfolio of customer accounts within an allocated region. You will take responsibility for

  • managing and growing business for a defined account base
  • increasing customer engagement and loyalty in line with growth targets.

This is a NOT a role that requires cold calling, however, this is a fast-paced, ever-changing environment where you as a “people person” with a “passion for closing the sale” can take ownership of the call and truly make a difference by building links with our customers.

Don’t worry, you don’t need to know anything about electronics! Your sales experience, customer service, and relationship building skills, as well as the ability to cross-sell and upsell and a passion for learning new systems, is key.

Requirements

  • Great communicator, with a winning mentality
  • Collaborator – can look after people at all levels within the organization internally and externally
  • Customer focused
  • Computer Savvy – good working knowledge of Microsoft packages and understanding of the Web
  • You are fluent in Czech/ Slovak (C1/C2 level) and fluent English.

What we offer

In addition to our competitive salary and sales incentive bonus, you will have additional benefits such as support with private health care insurance and Multisport Card.

*We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.