The recruitment process for this position and onboarding trainings are conducted online.
What do you need to start?
- Very good knowledge of English and French
- willingness to take first steps in IT
- can-do-it and problem-solving attitude
- the ability to talk to anyone and cooperate with a team
- Valid work permit for Poland or EU ID
It’s not essential, but we appreciate if you also have:
- basic IT skills (Microsoft products, internet, hardware devices etc.) or a technically oriented mind
We don’t require professional experience. You will be working among experts, where willingness to learn new things is supported by a wide range of trainings designed to improve your skills.
What duties will help you grow?
Imagine that your friend works for a big pharmaceutical company. In their daily job, they develop new medicines and record research results in a special application on the company laptop. One day, they can’t access this application, so they take a phone and call the IT Support Line.
Your job would be to answer such phone calls and solve this kind of issue. We will equip you with all the necessary tools and knowledge so you will be able to help those end users like your friend.
You will troubleshoot over the phone, chat, or e-mail. over the phone. In case you won’t be able to handle it on your own, you will have a team of colleagues to always back you up.
What your development path can look like?
Discover IT! You will start your career from the onboarding plan where you’ll grab the basics. When you gain some experience, you will have a chance to reshape your career. We will teach you everything you need to discover the IT world as there is a variety of roles that you can choose for your career with us. You can become:
- Incident Manager – if you can think and make decisions quickly
- Change Manager – if you are well-organized and know ITIL
- Project Manager – if you want to have mastering and developing projects
- Service Integration and Management Consultant – if you like working with clients and adjusting projects to their needs
- Junior IT Technician – if you want to work directly with IT infrastructure
What have we prepared for you?
Personal and professional development:
- Development programs, external courses, education & certificates co-funding
- NEXT platform with free access to Pluralsight, TED talks, Coursera materials, and virtual trainings: Excel, VBA, RPA, customer care and more.
Our legendary atmosphere:
- We don’t have a rigid dress code, but what we do have are awesome communities and world-changing initiatives like Grant Program. We are a big company with a unique atmosphere – we make friendships, share important moments, and… simply like each other!
A lot of benefits:
- Private medical care can be extended by a package of dental services purchased on preferential terms.
- Private life insurance can be extended by an oncology package purchased on preferential terms.
- Referral bonuses for recommending your friends.
- Access to Inspiro Audiobooks & Nais (cinema tickets, Multisport, and more).
- Offices in great locations, car leasing programs, carpooling options, and bicycle parking.