Customer Service Advisor SLOVAK Speaker Home Office

Are you a motivated individual, with a passion for helping people and providing the best support to the customers? Then apply TODAY!

For our client, a famous furniture company, we are now looking for a Customer Service Advisor Slovak Speaker. Home office-based position. Some of your responsibilities will include dealing with orders, refunds, and basic information about products or shipping, based on the needs of our clients. This is a great opportunity for a young ambitious professional.

Responsibilities

• Answering inquiries about the shop, e-shop products, their delivery, payments for goods, etc.
• Resolving the return or exchange of goods
• Providing information about the gift card, its benefits, and usage
• Troubleshooting personal accounts users
• Checking payment transactions
• The customer line is open daily Monday to Sunday (8:30-21:00)
• Weekends, 2 shifts (morning & afternoon)

Benefits

• Meal vouchers in the amount of 109 CZK (55% covered by the employer, 45% covered by the employee)
• Attractive bonuses according to the performance
• Tasty coffee&tea
• Fresh fruit and refreshments 2x a week
• Multisport card
• Daily use of foreign languages
• Great referral bonus
• 25 days of holiday

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.