Customer Service Advisor DUTCH Speaker

Prague - Czech Republic
Apply Now

Customer Service Advisor DUTCH Speaker

Prague - Czech Republic
Apply Now

Job Description

Are you a motivated individual, with a passion for helping people and providing the best support to the customers? Then apply TODAY!

For our client, a famous fashion brand, we are now looking for Customer Service Agents in Prague. Some of your responsibilities will include dealing with orders, refunds, basic information about products or shipping, based on the needs of our clients. This is a great opportunity for a young ambitious professional and you will be the first to grasp the newest fashion trends that will give you great insights into the industry.

Responsibilities

  • Answering inquiries about e-shop products, their delivery, payments for goods, etc.
  • Resolving the return or exchange of goods
  • Providing information about the gift card, its benefits, and usage
  • Troubleshooting personal accounts users
  • Checking payment transactions
  • Customer line open daily

Requirements

  • Advanced level of English language.
  • Experience as a sales assistant in a fashion retail store or experience from a similar position in the customer service center
  • Very good communication skills and customer orientation
  • Multitasking, stress resistance

What we offer

  • Meal vouchers in the amount of 109 CZK (55% covered by the employer, 45% covered by the employee)
  • Multisport card
  • Great referral bonus
  • Attractive bonuses according to the performance
  • Opportunity to develop your personal career within an international environment

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.