Customer Care Representative

Krakow - Poland
Apply Now

Customer Care Representative

Krakow - Poland
Apply Now

Job Description

Are you open to new challenges and opportunities? Do you speak 2 of the following languages at least at C1 level (French, Dutch, German, Slovak, Czech, Romanian, Greek, Hungarian, Slovenian, English)? You should enjoy working in a team in an international environment.

Responsibilities

You will be;

  • Managing incoming calls and emails and customer service inquiries,
  • Assessing customer’s business needs,
  • Handling customer complaints and answering questions regarding products, orders, payments, invoices etc.
  • Build sustainable relationships with customers.

Requirements

You should have;

  • Excellent command of one of these European Languages(French, Dutch, German, Slovak, Czech, Romanian, Greek, Hungarian, Slovenian)
  • English (B2 Level)
  • Knowledge of MS Office, especially Excel,
  • Experience in similar roles will be considered as a big advantage,
  • No previous experience required,
  • Great communication skills,
  • EU citizenship.

We Offer

You will have;

  • Permanent contract,
  • International environment,
  • Introductory training to the company (1 month),
  • Private health insurance,
  • Great company environment (many company events and parties to increase the team spirit),
  • Relocation package.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.