Customer Care Representative DUTCH Speaker

Krakow - Poland Apply Now

Customer Care Representative DUTCH Speaker

Krakow - Poland Apply Now

Job Description

Are you open to new challenges and opportunities? We are looking for you who has good interpersonal and communication skills. You should enjoy working in a team in an international environment.

Responsibilities

You will be;

  • Managing incoming calls and emails and customer service inquiries,
  • Assessing customer’s business needs,
  • Handling customer complaints and answering questions regarding products, orders, payments, invoices etc.
  • Build sustainable relationships with customers,
  • Proposing innovative ideas that will improve the satisfaction of the customers.

Requirements

You should have;

  • Excellent command of Dutch (C1 or native level) and English (B2 level),
  • Knowledge of MS Office, especially Excel,
  • Experience in similar roles will be considered as a big advantage,
  • No previous experience required,
  • Great communication skills,
  • EU citizenship.

We Offer

  • Permanent contract,
  • International environment,
  • Introductory training to the company,
  • Relocation package for the people outside of Poland, as well as Polish course for beginners,
  • Great company environment (many company events and parties to increase the team spirit),

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.