Collections Specialist CZECH or SLOVAKIAN Speaker

Krakow, Poland (Hybrid Model)
Apply Now

Collections Specialist CZECH or SLOVAKIAN Speaker

Krakow, Poland (Hybrid Model)
Apply Now

The recruitment process for this position and onboarding training is conducted online.


What do you need to start?

  • Very good knowledge of English (at least B2)
  • Very good knowledge of Czech or Slovakian (at least B2)
  • Minimum 2 years of experience in Collections required
  • Very good customer service skills and client-focus attitude
  • Strong communication and interpersonal skills
  • Very good knowledge of programs, such as Excel and SAP
  • Valid work permit for Poland or EU ID


What duties will help you grow?

  • Monitoring accounts and contacting clients (calls, e-mails) to ask about their overdue payments
  • Investigating and resolving unapplied payments
  • Initiating refunds for the overpayments
  • Updating account status records and collection efforts
  • Reporting on collections activity and accounts receivables status


What have we prepared for you?

Personal and professional development:

  • Development programs, external courses, education & certificates co-funding
  • NEXT platform with free access to Pluralsight, TED talks, Coursera materials, and virtual trainings: Excel, VBA, RPA, customer care and more.

Our legendary atmosphere:

  • We don’t have a rigid dress code, but what we do have are awesome communities and world-changing initiatives like Grant Program. We are a big company with a unique atmosphere – we make friendships, share important moments, and… simply like each other!

A lot of benefits:

  • Private medical care can be extended by a package of dental services purchased on preferential terms.
  • Private life insurance can be extended by an oncology package purchased on preferential terms.
  • Referral bonuses for recommending your friends to the company.
  • Access to Inspiro Audiobooks & Nais (cinema tickets, Multisport and more).
  • Offices in great locations, car leasing program, carpooling options and bicycle parking.