The recruitment process for this position and onboarding training is conducted online.

What do you need to start?

• Very good knowledge of English (at least B2)
• Very good knowledge of Czech or Slovakian (at least B2)
• Minimum 2 years of experience in Collections required
• Very good customer service skills and client-focus attitude
• Strong communication and interpersonal skills
• Very good knowledge of programs, such as Excel and SAP
• Valid work permit for Poland or EU ID

What duties will help you grow?

• Monitoring accounts and contacting clients (calls, e-mails) to ask about their overdue payments
• Investigating and resolving unapplied payments
• Initiating refunds for the overpayments
• Updating account status records and collection efforts
• Reporting on collections activity and accounts receivables status

What have we prepared for you?

Personal and professional development:

• Development programs, external courses, education & certificates co-funding
• NEXT platform with free access to Pluralsight, TED talks, Coursera materials, and virtual trainings: Excel, VBA, RPA, customer care and more.

Our legendary atmosphere:

• We don’t have a rigid dress code, but what we do have are awesome communities and world-changing initiatives like Grant Program. We are a big company with a unique atmosphere – we make friendships, share important moments, and… simply like each other!

A lot of benefits:

• Private medical care can be extended by a package of dental services purchased on preferential terms.
• Private life insurance can be extended by an oncology package purchased on preferential terms.
• Referral bonuses for recommending your friends to the company.
• Access to Inspiro Audiobooks & Nais (cinema tickets, Multisport and more).
• Offices in great locations, car leasing program, carpooling options and bicycle parking.