Collections/Disputes Specialist FRENCH speaker

Krakow - Poland
Apply Now

Collections/Disputes Specialist FRENCH speaker

Krakow - Poland
Apply Now

The recruitment process for this position and onboarding training is conducted online.


What do you need to start?

  • At least 1 year of experience in the O2C area
  • Fluent French (C1) and good English skills
  • Attention to detail
  • A common use of Microsoft Office Software Applications in particular Excel
  • Good Customer Service skills and client-focus attitude
  • Strong interpersonal skills and proactive approach
  • Teamwork approach


What duties will help you grow?

  • Handle regular communication with the Client counterparts and build relationships with them for the future delivery
  • Collect reports from internal and external parties
  • Resolve differences between different sources of data
  • Perform invoicing controls, resolve disputes
  • Process documentation received from the Client


What have we prepared for you?

Personal and professional development:

  • Development programs, external courses, education & certificates co-funding
  • NEXT platform with free access to Pluralsight, TED talks, Coursera materials, and virtual pieces of training: Excel, VBA, RPA, customer care and more.

Our legendary atmosphere:

  • We don’t have a rigid dress code, but what we do have are awesome communities and world-changing initiatives like Grant Program. We are a big company with a unique atmosphere – we make friendships, share important moments, and… simply like each other!

A lot of benefits:

  • Private medical care can be extended by a package of dental services purchased on preferential terms.
  • Private life insurance can be extended by an oncology package purchased on preferential terms.
  • Access to Inspiro Audiobooks & Nais (cinema tickets, Multisport and more).
  • Offices in great locations, car leasing program, carpooling options and bicycle parking. .